Hotel Group Chile | About Hoteles Cumbres

Awards & Recognition

Unsurprisingly, in 2020, all four hotels within the chain were once again recognized in the prestigious TripAdvisor's Travellers' Choice Awards—an esteemed accolade bestowed upon hotels based on the sincere reviews and opinions of millions of users. These awards serve as a testament to the impeccable service, unrivaled quality, and unwavering commitment to customer satisfaction demonstrated by Hoteles Cumbres. Furthermore, in light of the challenging health crisis, all hotels within the chain were honored with the "Confianza Turística" (Tourism Trust) certification from Sernatur—an esteemed recognition that attests to their steadfast adherence to stringent protocols and exemplary health practices.

Excursions from Hoteles Cumbres in Chile

Vision

Our vision is to emerge as an unrivaled benchmark in the national hotel industry, offering an unforgettable service experience while upholding our deep respect for the environment, local communities, suppliers, employees, and shareholders.

Mission

As a team of dedicated experts, we are driven by our mission to curate an unparalleled service experience. Passionate and committed, we forge meaningful and respectful relationships with our surroundings and destinations, tirelessly working to ensure that each and every guest can immerse themselves in the coveted Cumbres Experience—a unique, welcoming, satisfying, high-quality, and efficient encounter that leaves an indelible mark, fostering a desire to return time and time again.

Philosophy

While Hoteles Cumbres maintains a shared philosophy of service excellence, each hotel possesses a distinct personality imbued with architectural proposals that seamlessly blend with its natural surroundings and cater to the unique interests of its neighborhood and locale.

Cumbres Experience

The Cumbres Experience encapsulates the essence of our hotels—a harmonious blend of uniqueness, warmth, satisfaction, premium quality, and seamless efficiency that creates cherished memories and an insatiable desire to relive the enchantment.