Learn more about our accessible facilities
Hoteles Cumbres is committed to making our facilities, amenities and services accessible to guests with disabilities. Below is a description of many of the accessible features of the hotel in its public and guest room spaces.
Accessible Public Spaces
- Lifts with access to all floors of the hotels; (Puerto Varas & Lastarria)
- Access ramps in common areas (San Pedro)
- Spacious areas for easy circulation.
- Ample width and depth of lifts and hallways.
Our special room in each hotel is designed to accommodate in the best way possible guests with special needs.
- Large and spacious rooms to facilitate circulation;
- Height of the switches adjusted;
- Lowered bed structure;
- Bathroom with adapted toilet and shower;
- Flexible bathroom sink.
Hotel Cumbres is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hotel Cumbres Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards.
Compatibility with browsers and assistive technology
Hotel Cumbres Website is designed to be compatible with the following assistive technologies:
Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies
Accessibility of Hotel Cumbres Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
Limitations and alternatives
Despite our best efforts to ensure accessibility of Hotel Cumbres Website, there may be some limitations.
Feedback & Contact
We welcome your feedback on the accessibility of Hotel Cumbres Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.